Shipping & Returns
Shipping times: All of our products come from an array of suppliers from across the world. We set a standard of 1-4 weeks shipping, unless otherwise specified at the bottom of each product description.
Please note: We ship from offshore warehouses in addition to our local Australian warehouses so you may receive your packages at separate times.
Please check the front of your property as our Australia Post Couriers will leave your package in a safe and hidden place out the front of your chosen delivery address, alternatively some packages will be taken to your local Australia Post Office, if a safe place cannot be found to leave your package.
Please feel free to contact us by emailing firstname.lastname@example.org if your package has not arrived before the designated maximum delivery time of 28 days.
We happily ship all items to UK,Italy, France, Germany,Canada,US and New Zealand for an additional cost. Items shipped outside of Australia will be received within a maximum of 28 days.
Important Note: We do not refund due to late shipping times.
We will happily accept exchanges for change of mind within 14 days from delivery date - to equal or higher value of original order, however all shipping costs back to our office for the items originally purchased and the postage costs to send exchanged items back will be incurred by the purchaser.
All exchanged items must be in original packaging with swing tags in place and in original, unused condition, unwashed - otherwise an exchange will be void.
Please note we do not offer refunds for change of mind or delayed shipping or for any other reason apart from the item being faulty.
If an item is faulty, goods must be sent back to our office for review and subsequent refund if applicable via payment used at checkout.
Afterpay as payment:
Please note that by paying with Afterpay this will add an additional 2-4 days to your Shipping time due to the Afterpay Settlement times.